Refund policy

At Fashionown, your satisfaction matters to us. If something isn’t right with your order, we’re here to help.

Return request must be made within 30 days of purchase

Who is Eligibility for Returns

We Accept returns for both defective and non-defective products.
Exchanges
We Accept exchanges only new defective products.

Return Shipping

The customer is responsible for the cost of return shipping

How to Start a Return

Contact our support team to request a return

Complete the return form provided by our team

Carefully pack the item and ship it to the return address provided

Share the parcel tracking number with our support team

Refund & Processing Time

Refunds or exchanges are processed within 7 days after we receive the returned item

How the money will be sent back to the buyer?

Refunds are issued to the original payment method From which the product charged.

SECTION 20 – CONTACT INFORMATION
Questions about the Exchange and Returns should be sent to us at: support@fashionown.com.

Business details
Fashionown
7463 Youree Drive King's Legacy Shopping Center
Shreveport Louisiana 71105, United States
Customer service contact
https://www.fashionown.com/pages/contact-us
+15202869993