Shipping policy

At FashionOwn, every order is packed with care so your jersey arrives safely and ready for matchday.

We currently ship within the United States, and shipping is free on all US orders.

Processing time

All orders are processed within 1–3 business days.

Orders are processed Monday through Friday, excluding holidays. For personalised jerseys (name and number printing), processing times may vary slightly depending on printing. If your order needs longer, our team will let you know.

Shipping time

Standard U.S. shipping typically arrives within 4–11 business days after dispatch, so most orders arrive within 7–14 business days of being placed.

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your delivery.

Please note that delivery times may vary during holidays, high-demand periods such as major tournaments, or due to carrier delays beyond our control.

Packaging

Every order is carefully packaged to protect it during transit. For higher-value orders, signature confirmation may be required upon delivery for added security.

Incorrect address information

Please make sure your shipping details are entered correctly at checkout. FashionOwn is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your address, please contact us as soon as possible at support@fashionown.com.

Lost or delayed packages

If your package appears delayed or lost in transit, our support team will gladly help you work with the shipping carrier to resolve the issue.

While delivery timelines are estimated and not guaranteed, we are committed to helping ensure your order reaches you safely.

Questions about your order

If you need help with shipping, tracking or delivery, please contact our support team:

Email: support@fashionown.com
Phone: +1 (520) 286-9993
Hours: Monday – Friday, 9:00 AM – 6:00 PM CST