Exchange and Returns

At Fashionown, your satisfaction matters to us. If something isn’t right with your order, we’re here to help.

Eligibility for Returns

Yes, we accept returns for defective and non-defective products.

Only new products: This includes products that are unopened in original packaging or have never been used.

Yes, we also accept exchanges.

Return request must be made within 30 days of purchase

Please note: Some items may not be eligible for return due to hygiene or product type. If an item is non-returnable, it will be clearly stated on the product page.

Return Shipping

The customer is responsible for the cost of return shipping

How to Start a Return

Contact our support team to request a return

Complete the return form provided by our team

Carefully pack the item and ship it to the return address provided

Share the parcel tracking number with our support team

Refund & Processing Time

Refunds or exchanges are processed within 7 days after we receive the returned item

Refunds are issued to the original payment method

Contact Us

If you have any questions or need help with your return:

Email: support@fashionown.com

Phone: +1 (520) 286-9993
Address: 7463 Youree Drive King's Legacy Shopping Center, Shreveport LA, United States